Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour reaction guarantee with all of our Linux shared website hosting service packages, which means each individual help inquiry you post is going to be replied to within sixty minutes maximum. Our support team members have been taught to very quickly resolve any case and to supply you with reasonable advice on any problem that you could have.
A Top–quality Support Service
Get in touch with us any time necessary. Our crew of technicians will undoubtedly be on–line for you 24x7x365 to respond to all your questions and to fix any trouble you will probably have. You will be able to send us a help and support ticket from your Website Control Panel or drop an email whenever. Also, on business days, you are able to call us or work with the online chat service.
An Intuitive Help Section
Our Control Panel features a complete practical knowledge base which is incorporated into all areas. In each area, you will find a Help press button which will load for you a list of step–by–step guides on how to make use of a particular function or execute a certain action. Also, we have generated educational online videos to help you get a better idea of the Control Panel’s interface.