A 99.9% Server Uptime
The major advantage of creating your very own shared website hosting platform is that you do not need to worry about compatibility issues – you set up a particular set of software applications in such a manner as to work with a specific set of hardware parts. The outcome is something way more stable and reliable, since there are less possible risks of failure. We have built our cloud hosting platform using time–tested hardware parts coupled with a significantly tweaked version of Security–Enhanced Linux in order to create a very safe and secure home for your websites.
That is the reason why, with each of our Linux shared website hosting service plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you wish to deliver an exceptional hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve set up our own custom internal network so as to ensure a hyper–fast connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you choose: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will enjoy an assured 99.9% network uptime. And this guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your money on the line, you cannot feel truly safe. That is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel happy with our web hosting service or if you have to get a more robust web hosting solution, like a Linux VPS servers or even a Linux dedicated service – you’ll receive your money back in full, without any obscure fees or repayment taxes.
24/7 Technical Support
If you have ever been forced to wait for hours for an answer, you probably know how maddening this can be, especially when your website is at stake. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be right here and they’ll respond to you in under one hour. And the best thing is that their average support ticket response time is below twenty minutes!