Phone Support in Shared Website Hosting
Because we have live phone support 14 hours per day, you have the option to call us and speak with our customer support agents to get more information about all Linux shared website hosting service that we provide and make sure that our servers meet the system requirements for your websites before you purchase anything. For your convenience, we have phone numbers on 3 different continents so you'll be able to call the one closer to you - in the U.S.A., the United Kingdom or Australia. If you are already a customer, you will be able to call us about general and billing matters, and about some tech issues. In case the situation is strictly technical or it requires longer time to investigate, you will have to employ our ticketing system, which will allow both you and our technical support crew to track the information given by either side.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day phone support, you can be sure that there will always be someone to help you if you have any questions about the semi-dedicated server packages that we supply. Whether you wish to learn more about our plans, you have some billing issue or some general problem, you can give us a call. Despite the fact that some more complicated matters may require a ticket in order to give time to our technical support team to investigate, we'll help you with many technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on three continents - in the USA, the UK and Australia, we have local phone lines in all of these countries as well. If you're in a different country, we also have an international number where you are able to contact us.